FAQ
General Information
At HerbaShifa, we’re committed to providing high-quality, natural herbal products that support your health and wellness journey. Below, you’ll find answers to some of the most frequently asked questions about our products, ingredients, ordering process, and more. If you have any other questions, feel free to contact us!
HerbaShifa is a leading herbal product manufacturing company dedicated to creating natural and effective health and wellness solutions. We use traditional herbal knowledge combined with modern research to produce high-quality products that cater to your health needs.
All our products are manufactured in our state-of-the-art facility, adhering to strict quality control standards. We source our herbs from trusted suppliers who practice sustainable farming.
Yes, many of our products are made with certified organic ingredients. We prioritize sourcing organic herbs whenever possible to ensure the purity and potency of our products
Products & Ingredients
We offer a wide range of herbal products, including dietary supplements and more. Each product is formulated to address specific health concerns such as immunity, digestion, stress relief, and skin care.
Yes, all of our products are formulated with safety in mind. We ensure that our products undergo rigorous testing for quality, purity, and safety. However, we recommend consulting with a healthcare provider before starting any new supplement, especially if you have a medical condition or are taking other medications.
No, our products do not contain artificial additives, preservatives, or harmful chemicals. We are committed to using only natural ingredients to preserve the integrity of our herbal formulas.
We provide detailed descriptions and recommended uses for each product on our website. If you’re unsure, we suggest reaching out to our customer service team or consulting with a healthcare professional.
Ordering & Shipping
Orders can be placed directly through our website. Simply add the desired products to your cart, proceed to checkout, and follow the prompts to complete your purchase.
We accept major credit cards, PayPal, and other secure payment options. All transactions are processed through our secure payment gateway to ensure your information is protected.
Delivery times vary depending on your location. Typically, orders are processed within 1-2 business days and shipped promptly. Domestic orders usually arrive within 5-7 business days, while international orders may take longer.
Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with a product, you may return it within 30 days of purchase for a full refund or exchange.
To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with further instructions.
Return shipping costs are the customer’s responsibility unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure your return is received.
Contact Us
You can reach out to our customer service team via email at info@herbashifa.com